MSI Error 1155 during installation of Symantec Endpoint Protection

Article:TECH102270  |  Created: 2007-01-31  |  Updated: 2007-01-11  |  Article URL http://www.symantec.com/docs/TECH102270
Article Type
Technical Solution


Issue



You want to know what error 1155 means during an installation.

Symptoms
Aside from the error, the installation fails and leaves behind an unzipped package in Windows/Temp (or the system Temp folder, %TEMP%). Additionally, there is no installation log created.



Solution



This error occurs when a 64-bit client installation package is run on a 32-bit operating system. The intent is not to leave behind any files, and to provide a log, so this issue is being investigated. This document will be updated when additional information becomes available.




Supplemental Materials

SourceETrack
Value1007878

Legacy ID



2007073114150148


Article URL http://www.symantec.com/docs/TECH102270


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