Symantec Endpoint Protection: Risk information and system logs are not shown while logged in as a Restricted User

Article:TECH102466  |  Created: 2007-01-11  |  Updated: 2008-01-09  |  Article URL http://www.symantec.com/docs/TECH102466
Article Type
Technical Solution


Environment

Issue



Why can't you view either risk information or system logs when logged in as a restricted user.

Symptoms
You log in as a restricted user and you can't see the risk history



Cause



Risk information and system logs can contain file and path information that should not be available to a restricted user. As an example, a restricted user should not be allowed to know about a risk detected in a directory owned by the Administrator, for which it has no access.

Solution



All logs are captured and viewable when logged in as the Administrator. No data is lost and everything is submitted properly.





Supplemental Materials

SourceETrack
ValueEtrack 1119970

Legacy ID



2007091115113948


Article URL http://www.symantec.com/docs/TECH102466


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