Group Policy Installation for Symantec Endpoint Protection, fails if Symantec AntiVirus is already installed.

Article:TECH102590  |  Created: 2007-01-08  |  Updated: 2007-01-13  |  Article URL http://www.symantec.com/docs/TECH102590
Article Type
Technical Solution


Environment

Issue



When attempting to install Symantec Endpoint Protection 11.0 via Group Policy (GPO), the GPO applies if Symantec AntiVirus is not installed but does not apply if Symantec AntiVirus is installed and Tamper Protection is enabled.

Symptoms
GPO installation does not apply when Symantec AntiVirus is installed and Tamper Protection is enabled.



Cause



Symantec AntiVirus Tamper Protection does not allow GPO to apply.

Solution



To work around this problem, disable Tamper Protection on the affected computers. For directions, read "Using Tamper Protection in Symantec AntiVirus 10.x and Symantec Client Security 3.x." at URL: "http://service1.symantec.com/support/ent-security.nsf/docid/2005033111081548"


References
installation_guide.pdf





Legacy ID



2007100807373548


Article URL http://www.symantec.com/docs/TECH102590


Terms of use for this information are found in Legal Notices