How to run tests with Outlook to determine if a reasonable completion time of an individual mailbox backup is being achieved on a network when Legacy Brick Level Mailbox Backups run slower than desired

Article:TECH10264  |  Created: 2001-01-21  |  Updated: 2011-07-01  |  Article URL http://www.symantec.com/docs/TECH10264
Article Type
Technical Solution


Issue



How to run tests with Outlook to determine if a reasonable completion time of an individual mailbox backup is being achieved on a network when Legacy Brick Level Mailbox Backups run slower than desired


Solution



Note: Exchange individual mailbox backups will always be significantly slower than Information Store (IS) or directory backups of the same Exchange server. The following method is given to get a rough estimate of a reasonable time expectation for individual mailbox backup performance, and is not a guarantee of results or functionality.

A good method to estimate the amount of time Backup Exec (tm) will take to perform an individual mailbox backup, is to compare it to the time it takes to use the Synchronization tool in Outlook if a personal store (PST) file is created and then the online folders of a mailbox are synchronized to that PST file. This is similar in method to how Backup Exec gathers information from individual mailboxes during a backup.

To perform a mailbox synchronization, follow the instructions given below:

1. Right-click on the Inbox, and then select Properties

2. Select the Synchronization tab, and then select When offline or online (Figure 1)

    Figure 1
     


3. A prompt will appear asking whether an offline folder should be created. Click Yes (Figure 2).

    Figure 2


4. Name the PST file (Figure 3)

    Figure 3


5. Once this is complete, an arrow will appear beside all folders that are scheduled to be synchronized.

6. Once the offline folder has been created, synchronization can be initiated by pressing the <F9> key. The status for the synchronization will be displayed in the lower right corner of the Microsoft Outlook window.

The time it takes to perform the folder synchronization should be roughly equivalent to the time it takes Backup Exec to back up a user's individual mailbox.

Note: To simulate network conditions, this should be done across the network and not on the same machine that the Exchange server resides on.




Legacy ID



235354


Article URL http://www.symantec.com/docs/TECH10264


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