Testing Communication from an Endpoint Protection client to the Endpoint Protection Manager
| Article:TECH102682 | | | Created: 2007-01-17 | | | Updated: 2013-01-02 | | | Article URL http://www.symantec.com/docs/TECH102682 |
Problem
Symptoms
Client is not connecting to the Endpoint Protection Manager, the green dot is missing from the Shield icon in the System Tray.
Solution
To test connectivity from a client to the Symantec Endpoint Protection Manager (SEPM), type the following URL In a web browser:
http://<SEPM_Server_IP_or_Machine_Name:Port>/secars/secars.dll?hello,secars
Example: http://10.0.2.2:8014/secars/secars.dll?hello,secars
A successful connection returns a web page that displays "OK."
Troubleshoot any other message appropriately.
References
This document is available in the following languages:
- Brazilian-Portuguese: http://service1.symantec.com/support/INTER/ent-securityintl.nsf/br_docid/20080226143745935
- French: http://service1.symantec.com/support/INTER/ent-securityintl.nsf/fr_docid/20080228143610935
- German: http://service1.symantec.com/support/INTER/ent-securityintl.nsf/de_docid/20080228143647935
- Italian: http://service1.symantec.com/support/INTER/ent-securityintl.nsf/it_docid/20080228143718935
- Spanish: http://service1.symantec.com/support/INTER/ent-securityintl.nsf/es_docid/20080226143812935
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Legacy ID
2007101711140148
Article URL http://www.symantec.com/docs/TECH102682
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