Auto Location Switching (ALS) is slow to switch or is not working

Article:TECH102690  |  Created: 2007-01-18  |  Updated: 2011-02-10  |  Article URL http://www.symantec.com/docs/TECH102690
Article Type
Technical Solution

Product(s)

Environment

Issue



Sygate Enterprise Protection shows "Admin" currently logged into a different location

Symptoms
When logging into a network from a new location, ALS does not give the correct location or location switching takes too long.

 


Cause



ALS needs multiple unique criteria for each location to work effectively (for example: DNS, IP, VPN, Gateway).


Solution



ALS should have more than one criteria to trigger from.

The default location should have no set criteria.
This starts ALS securely and relies on triggering to open up permissions.



Legacy ID



2007101810364248


Article URL http://www.symantec.com/docs/TECH102690


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