Error 1068 while starting the Symantec Antivirus service on the Local Computer

Article:TECH102876  |  Created: 2007-01-30  |  Updated: 2009-01-13  |  Article URL http://www.symantec.com/docs/TECH102876
Article Type
Technical Solution


Issue



Error 1068 - "The Dependancy Service or Group failed to Start", occurs on the Local Computer while starting the Symantec Antivirus service

Symptoms
The following error occurs on Startup, or when starting the Symantec Antivirus Service:
  • Could not start the Symantec Antivirus service on the Local Computer.
  • Error 1068: The dependency service or group failed to start.

Conditions
Symantec Settings Manager service is set to Disabled.




Cause



The Symantec Antivirus Service is dependant upon the startup of the Symantec Settings Manager service.If the Symantec Settings Manager service is set to Disabled,the Symantec Antivirus service cannot be started when needed.

Solution



To resolve this issue:
  1. Set the startup type of the Symantec Settings Manager service to automatic and start the service.
  2. Then try starting the Symantec Antivirus service again.



References
2005031107530648 Alert Handler Service Fails to start with an "Error 1068: The dependancy service or group failed to start."





Legacy ID



2007110942438298


Article URL http://www.symantec.com/docs/TECH102876


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