How to show or hide the system tray icon on Symantec Endpoint Protection 11 clients

Article:TECH102884  |  Created: 2007-01-12  |  Updated: 2009-01-08  |  Article URL http://www.symantec.com/docs/TECH102884
Article Type
Technical Solution


Environment

Issue



How do you configure the system tray icon to be shown or hidden on Symantec Endpoint Protection (SEP) 11 clients?

Symptoms
The SEP client is running correctly, However the shield icon in the system tray on a SEP 11 client is hidden. Or the icon is shown, but needs to be hidden.



Cause



This is determined by a settings in the policy.

Solution



To show or hide the system tray icon on SEP client machines:
  1. Open the Symantec Endpoint Protection Manager console
  2. Select the Clients view.
  3. Under View Clients, select the group for which you would like to hide (or display) the shield icon.
  4. Select Policies
  5. Expand Location-specific Settings and select Tasks > Edit settings for Client User Interface Control Settings.
  6. Click the Customize button for Server control.
  7. Under the General section, disable (or enable) the Display the notification area icon option and then click OK.

    Note: If your Client User Interface Control Settings are set for Mixed Control (step 6 above), you must enable the Server option for the Client User Interface Settings after following the steps above.






Legacy ID



2007111211412648


Article URL http://www.symantec.com/docs/TECH102884


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