Obtaining the latest version of Symantec Endpoint Protection or Symantec Network Access Control
|Article:TECH103088|||||Created: 2007-01-12|||||Updated: 2013-05-20|||||Article URL http://www.symantec.com/docs/TECH103088|
A new release of Symantec Endpoint Protection (SEP) or Symantec Network Access Control (SNAC) is available. The update may solve a problem that you have or incorporate new features, and you need to know how to obtain the new version.
Note: To check whether the latest version of Symantec Endpoint Protection is installed, download and run SymHelp.
Product information and new build downloads are available on the Symantec FileConnect Web site.
To download product information and new builds
- Go to the Symantec FileConnect Web site.
- In the Serial Number box, type the serial number that is printed on your certificate or upgrade insurance notice, and then click Submit Serial Number. If you do not know your serial number, contact Symantec Enterprise Customer Service.
- Click your language to log on to the FileConnect system.
- On the Software Terms and Conditions page, click I Agree.
- Under Product Description, select the product that you want to download and then click Limit File List.
- Place a checkmark next to the product files you want to download and then click Download Selected Files.
- In the Download Manager window, click Browse and pick a location to download your selected files.
- Once your download location is picked, click OK to begin downloading your files.
Basic or Essential support customers in other regions
Refer to the technical support telephone number that you received when you purchased your product and maintenance contract. For a list of technical support telephone numbers in other regions, go to the Symantec Worldwide Corporate Directory Web site.
Customers without a support contract
To purchase a current version of a Symantec product, go to the Symantec PartnerNet Locator Web site to locate a Symantec Partner.
This document is available in the following languages:
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- Spanish: http://www.symantec.com/business/support/index?page=content&id=TECH103088&locale=es_ES
Please note: Protection for Windows and Linux platforms are downloaded together. The latest version of Symantec AntiVirus for Linux can be found in the SAVLINUX folder on the Symantec Endpoint Protection product install set.
Article URL http://www.symantec.com/docs/TECH103088