Error: "Norton Auto-Protect could not continue... (Code 7)" after running LiveUpdate when installing Norton AntiVirus for Macintosh 10

Article:TECH103596  |  Created: 2007-01-30  |  Updated: 2007-01-17  |  Article URL http://www.symantec.com/docs/TECH103596
Article Type
Technical Solution


Issue



When installing Norton AntiVirus for Macintosh 10 on a computer with Mac OS X 10.3.x, LiveUpdate updates the virus definitions and version of Norton AntiVirus to version 10.0.1. When LiveUpdate completes, the following error message appears: "Norton Auto-Protect could not continue. Please run LiveUpdate or reinstall Norton AntiVirus and restart. (Code 7)"


Solution




Restart the computer to solve the problem. There is no need to reinstall Norton AntiVirus or run LiveUpdate.






Legacy ID



2007862063944398


Article URL http://www.symantec.com/docs/TECH103596


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