How to log on to the Symantec Endpoint Protection Manager Console remotely

Article:TECH103883  |  Created: 2008-01-08  |  Updated: 2009-01-14  |  Article URL http://www.symantec.com/docs/TECH103883
Article Type
Technical Solution

Product(s)

Issue



You would like to know how to log on to the Symantec Endpoint Protection Manager Console remotely


Solution



Follow the steps below to log on to the Symantec Endpoint Protection Manager Console remotely:
  1. Open a Web browser and type the following into the address bar: http://host name:9090

    Where "host name" is the host name or IP address of the computer hosting the Symantec Endpoint Protection Manager. By default, the Symantec Endpoint Protection Manager Console uses port number 9090. However, you can change the port manually on the management server. Refer to the following document:

    "How to change the port number that is used for remote Symantec Endpoint Protection Manager Console logons" at
    http://service1.symantec.com/support/ent-security.nsf/docid/2008020815241748
  2. When you see the Symantec Endpoint Protection Manager Console Web page, click the link to display the logon screen.
    Note: The computer from which you log on must have the Java 2 Runtime Environment (JRE) installed. If it does not, you are prompted to download and install it. Follow the prompts to install the JRE. The computer must also have Active X and scripting enabled.
  3. When you log on, you may see another message that warns of a host name mismatch. If this message appears, click Yes in the dialog box in response. This message means that the remote Symantec Endpoint Protection Manager Console URL you specified does not match the Symantec Endpoint Protection certificate name. This problem occurs if you log on and specify an IP address rather than the computer name of the Symantec Endpoint Protection Manager Console.
  4. In the "Symantec Endpoint Protection Manager" download window that appears, click the link to download the "Symantec Endpoint Protection Manager."
  5. Click Yes or No as desired when you are prompted to create desktop and start menu shortcuts.
  6. In the "Symantec Endpoint Protection Manager Console" logon window that displays, type your user name and password. If this logon is your first Symantec Endpoint Protection logon after installation, type the account name: admin. Then, type the password that you configured when you installed the product.
  7. If your network has only one domain, skip this step. If your network has multiple domains, in the "Domain" text box, type the name of the domain to which you want to log on. If the "Domain" text box is not visible, click Options. Whether the "Domain" text box is visible depends on its state the last time you logged on.
  8. Click Log On. You may receive one or more security warning messages as the remote Symantec Endpoint Protection Manager Console starts up. If you do, click Yes> Run> Start, or their equivalent, and continue until the Symantec Endpoint Protection Manager Console displays.






Legacy ID



2008020815065948


Article URL http://www.symantec.com/docs/TECH103883


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