Running "chkdsk /f" on an Hard drive encrypted with Symantec Endpoint Encryption.

Article:TECH104147  |  Created: 2008-01-20  |  Updated: 2012-02-10  |  Article URL http://www.symantec.com/docs/TECH104147
Article Type
Technical Solution


Issue



Can "chkdsk /f" be run on an encrypted HDD?


Solution



For SEE-FD, Windows CHKDSK /F may be used from within Windows and the Access Utility.  

From within the Access utility, CHKDSK /F is supported from within a Windows shell after logging in as a Client Administrator.

CHKDSK /R may be used; however, there is a caveat.   If CHKDSK /R finds and marks bad sectors within the SEE-FD Client Database files then the next boot of SEE-FD may error out and require the customer to run the SEE-FD Recover utility to repair the Client Database.

It is not recommended to use chkdsk with the "/x" switch as this will forcibly unmount the volume which is likely to cause problems with the SEE filter driver.



Legacy ID



2008022012235348


Article URL http://www.symantec.com/docs/TECH104147


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