"Error 1935" when installing Endpoint Protection on Windows Vista or Windows 7

Article:TECH104256  |  Created: 2008-01-22  |  Updated: 2015-02-19  |  Article URL http://www.symantec.com/docs/TECH104256
Article Type
Technical Solution



When installing Symantec Endpoint Protection on a computer running Microsoft Windows Vista, you receive the error, "Error 1935", and installation stops.


Error 1935. "An error occurred during the installation of assembly component {97F81AF1-OE47-DC99-AO1F-C8B3B9A1E18E}. HRESULT:0X800736B3"


This issue occurs due to the corrupt data store for .netframework.


  1. Click Start > Run
  2. Type fsutil resource setautoreset true C:\
  3. Restart the computer (required). The "fsutil" command above will direct the "Transactional Resource Manager" to clean its metadata on the next drive mount.
  4. Start the Symantec Endpoint Protection installation.

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Article URL http://www.symantec.com/docs/TECH104256

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