Compatibility between Symantec Endpoint Protection/Symantec AntiVirus for Macintosh and HFS Extended, case-sensitive formatted volumes

Article:TECH104314  |  Created: 2008-01-03  |  Updated: 2012-10-25  |  Article URL http://www.symantec.com/docs/TECH104314
Article Type
Technical Solution

Product(s)


Issue



SAV/SEP for Macintosh fails to operate properly under Mac OS X with drives formatted as HFS Extended, case-sensitive.

Symptoms
On startup there are Code 6 errors, Auto-Protect does not perform scans, and the Symantec AntiVirus application will not scan selected volumes.

 


Cause



Default virus definition engine files are not compatible with HFS Extended, case-sensitive formatted volumes.


Solution



This issue is addressed in Symantec Endpoint Protection for Mac version 12.1.2. Please update to this release for full compatibility with HFS Extended, case-sensitive formatted volumes.


Supplemental Materials

Value1210339


Legacy ID



2008030310121448


Article URL http://www.symantec.com/docs/TECH104314


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