Creating an allow application rule in a Symantec Endpoint Protection Manager (SEPM) firewall policy

Article:TECH104526  |  Created: 2008-01-31  |  Updated: 2010-01-16  |  Article URL http://www.symantec.com/docs/TECH104526
Article Type
Technical Solution


Environment

Issue



How can I create an application rule in a Symantec Endpoint Protection Manager (SEPM) firewall policy to allow custom applications to work across the network ?

Symptoms
Network Threat Protection rules are blocking a legitimate application from accessing the network, and you wish to allow this legitimate traffic.



Cause



The Network Threat Protection component is working as designed, but will require custom tuning to allow a specific application's traffic.

Solution



To resolve this issue, follow the steps given below -
  1. Log in to the Symantec Endpoint Protection Management Console
  2. On the Left side pane, select Policies
  3. In the Center pane, select Firewall
  4. Double-click the policy that you want to modify
  5. On the left, select Rules
  6. At the bottom, click Add Rule
  7. Click the Next button three times
  8. On the 'Define an Application' page you must enter the full path of the executable file related to the application you wish to allow into the File Name field,
    e.g. C:\Program Files\ABCDE\* 
  9. Click the Next
  10. Click Finish
  11. Highlight the rule that you just created
  12. At the bottom of this page click the Move Up button and continue to click the Move Up button till this rule is at the top of your list.







Legacy ID



2008033106285348


Article URL http://www.symantec.com/docs/TECH104526


Terms of use for this information are found in Legal Notices