Using the "SymDelTmps" utility

Article:TECH105050  |  Created: 2008-01-02  |  Updated: 2012-07-17  |  Article URL
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Technical Solution



Instructions for using the "SymDelTmps" Utility.


The "SymDelTmps" utility is designed to search for and delete "LiveUpdate" temp files and "zero byte.dax" files.

Note: The "SymDelTmps" utility is only for removing temporary files, and "zero byte.dax" files. It also zips any ".err" files found and deletes the original ".err" files related to supported Symantec Antivirus and Symantec Endpoint Protection products. To obtain "SymDelTmps.exe", contact Symantec Technical support at:

  1. Extract the file to a convenient location.
  2. Execute the tool by double clicking RunThis.bat.

The utility will create a log file in its current directory called temps_TIME (current time)_DATE (current date).log showing success or failure when deleting files/folders.

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