Download the Symantec Help (SymHelp) diagnostic tool to detect Symantec product issues
|Article:TECH170752|||||Created: 2011-09-29|||||Updated: 2014-10-01|||||Article URL http://www.symantec.com/docs/TECH105414|
This article provides instructions on how to download the Symantec Help (SymHelp) diagnostic tool.
Symantec Help (SymHelp) is a multi-product diagnostic utility designed for identifying common issues, gathering data for support assisted troubleshooting and providing links to other customer self-help and support resources. SymHelp also provides licensing and maintenance status for some Symantec products as well as a utility, the Threat Analysis Scan, which can aid in the discovery of potential malware.
For more information see About Symantec Help (SymHelp).
Download and run SymHelp
- Download SymHelp.
- Save the file on your Desktop.
- Double click on the SymHelp.exe icon on the Desktop.
- Follow the on-screen instructions.
Article URL http://www.symantec.com/docs/TECH105414