How to enable debug logging on the Symantec Integrated Enforcer Plugin

Article:TECH105599  |  Created: 2008-01-11  |  Updated: 2014-10-09  |  Article URL http://www.symantec.com/docs/TECH105599
Article Type
Technical Solution


Issue



With the Symantec Network Access Control (SNAC) product, what are the steps to enable debug logging on the Symantec Integrated Enforcer Plugin?

 


Solution



Debug logs for the Symantec Integrated Enforcer Plugin are saved to the "Debug" subfolder of the Enforcer installation directory, typically:

C:\Program Files\Symantec\Integrated Enforcer\Debug\debug.log
C:\Program Files\Symantec\Integrated Enforcer\Debug\snacDebugLog.log


To enable more detailed logging set the following registry key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Symantec Endpoint Protection\SNAC\Enforcer\integratedenf]

"DebugLevel"="ENGINEER"

The full list of available debug levels are: DISABLE, FATAL, ERROR, INFORMATION, SUPPORT AND ENGINEER
The default level is INFORMATION.

The debug.log and snacDebugLog.log files are in use and cannot be read or copied while the Enforcer services are running. To collect the files, temporarily stop the "Symantec Integrated Enforcer" and "Symantec NAC Communication Service" services.

 
See Related Articles for more information.
 
 




Legacy ID



2008081115125448


Article URL http://www.symantec.com/docs/TECH105599


Terms of use for this information are found in Legal Notices