Troubleshooting Reporting "You are not authorized to view this page" on Symantec Endpoint Protection Manager (SEPM)

Article:TECH105622  |  Created: 2008-01-13  |  Updated: 2008-01-13  |  Article URL http://www.symantec.com/docs/TECH105622
Article Type
Technical Solution


Issue



Troubleshooting "You are not authorized to view this page" in Reporting technology.

Symptoms
"You are not authorized to view this page" on the Home Tab.



Solution





This error is common when IIS is configured to deny connections. To troubleshoot, start by verify that IIS is not blocking the IP address of the machine where the console is being used. To start, Open the properties of the website directory security tab and select edit under the IP Addresses and Domain Name restrictions.









Legacy ID



2008081312462348


Article URL http://www.symantec.com/docs/TECH105622


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