Agents cannot be imported from Lightweight Directory Address Protocol (LDAP) to the Symantec Endpoint Protection Manager (SEPM) Console.
| Article:TECH106179 | | | Created: 2008-01-07 | | | Updated: 2011-12-19 | | | Article URL http://www.symantec.com/docs/TECH106179 |
Problem
After successfully entering an LDAP directory server into the SEPM, when you attempt to import the Organization Unit (OU) into the database, no client computers are imported.
Symptoms
No clients are imported from an LDAP OU into the SEPM after setting up an LDAP connection.
Cause
The "Enable synchronization with Directory Servers" checkbox is not checked.
Solution
Open the SEPM console:
- Click on "Servers" tab
- On the left hand pane, RIGHT-click the manager you want to import the orginization unit to and go to "properties"
- In the "Server Properties" window, select the "Directory Servers" tab
- Check the "Enable synchronization with Directory Servers" checkbox
- Close the server properties window
Note: The synchronization with LDAP or Active Directory (AD) servers is one-way; no changes are made to the LDAP or AD database by the SEPM.
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Legacy ID
2008100711214348
Article URL http://www.symantec.com/docs/TECH106179
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