How to determine the pcAnywhere host's TCP/IP address

Article:TECH106781  |  Created: 1999-01-24  |  Updated: 2006-01-01  |  Article URL http://www.symantec.com/docs/TECH106781
Article Type
Technical Solution

Environment

Issue



This document describes how to determine the TCP/IP address of a pcAnywhere host.


Solution



            
  Determine the pcAnywhere host's TCP/IP address

 

I do not use a router or Network Address Translation (NAT)
1
Right-click the pcAnywhere icon in System Tray.
2
Click Display Status.
 The IP address is displayed in the status dialog box. If there are more than one IP address displayed, then you have to experiment to determine which one to use.
I use a router

The IP address that appears in the status dialog box will be the private IP address of the host. You must use a different method to get the routable IP address.

NOTE Note

You must have your router configured with ports 5631 and 5632 open and mapped to the host before this will work.

1
Open Internet Explorer or Netscape Navigator.
2
Open the web page www.whatismyip.com.
Your IP address will be displayed.

The host's IP address is either static (does not change) or dynamic (changes from time to time). If you have a dynamic IP address, you will need the current address of the host each time you want to connect. For this reason, you may want to investigate a Domain Naming Service that can provide you with a static IP address. For more information, refer to the document How to use pcAnywhere with a Dynamic IP Address or Domain Name Service.

If the host computer is behind a proxy server, you may see the IP address of the proxy server instead of the host's address. In this situation, it may not be possible for pcAnywhere to connect to the host.




References
For information on problems related to pcAnywhere with firewalls and proxy servers, see the following documents:


pcAnywhere IP port usage
pcAnywhere and proxy servers





Legacy ID



1999022409271512


Article URL http://www.symantec.com/docs/TECH106781


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