pcAnywhere and proxy servers

Article:TECH106787  |  Created: 1999-01-25  |  Updated: 2006-01-04  |  Article URL http://www.symantec.com/docs/TECH106787
Article Type
Technical Solution

Environment

Issue



You want to know if pcAnywhere works with a proxy server.


Solution



pcAnywhere and proxy servers

NOTE Note The ability of pcAnywhere to access a host through a proxy is totally dependent on the configuration of the proxy server. pcAnywhere Technical Support cannot assist in configuring any proxy server to allow pcAnywhere connections. You must contact the vendor of the proxy software for that information.

A pcAnywhere remote can only reach the IP address of the proxy server itself. It has no knowledge of the address of any pcAnywhere host waiting behind the proxy. The remote's ability to connect to a pcAnywhere host waiting behind the proxy server is totally dependent on the design and correct configuration of the proxy server itself. When configuring a proxy server, you will need to know what the pcAnywhere Data and Status port numbers are and whether or not pcAnywhere is using UDP packets. This information is as follows:

 
Function Value Registry Key to Examine/Change
Status port 5632
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\pcANYWHERE\CurrentVersion\System\TCPIPStatusPort
Data port 5631
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\pcANYWHERE\CurrentVersion\System\TCPIPDataPort
UDP Packets 0 = Used (default)
1 = Not Used
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\pcANYWHERE\CurrentVersion\System\TCPIPConnectIfUnknown


For further information on these settings, please see the following documents:

pcAnywhere IP port usage
pcAnywhere and Network Address Translation


Below is a list of manufacturers that have information on configuring their proxy server with pcAnywhere. The vendors below are independent of Symantec; we make no warranty, implied or otherwise, regarding their product's performance or reliability:







Legacy ID



1999022512473512


Article URL http://www.symantec.com/docs/TECH106787


Terms of use for this information are found in Legal Notices