Error: "Error E7D10041 Unable to establish a network connection . . . " or "Error E7D10026: Unable to get attributes . . . "
| Article:TECH109068 | | | Created: 2005-01-11 | | | Updated: 2006-01-09 | | | Article URL http://www.symantec.com/docs/TECH109068 |
Problem
Symantec LiveState Recovery is installed, and you see one of the following error messages:
- "Error E7D10041 Unable to establish a network connection to \\Computer_Name\Share. Error 00000520: A specified Logon Session does not exist. It may have already been terminated"
- "Error E7D10041 Unable to establish a network connection to \\Computer_Name\Share. Error 00000483: No network provider accepted the given network path"
- "Error E7D10026: Unable to get attributes for \\computername\share\". Error 00000035 The network path was not found (0XE7D10026)"
Solution
In most cases, the Symantec LiveState Recovery 3.03 update fixes these problems. Contact Symantec Technical Support to obtain the Symantec LiveState Recovery 3.03 update. For more information about the Symantec LiveState Recovery 3.03 update, read Software Change Notice - Symantec LiveState Recovery 3.03.
As an alternative, you can also use the IP address for the remote computer, rather than the computer name, as in the following example:
\\192.168.0.10\shared folder\
Note: In a workgroup environment, you must add the computer name to the authentication dialog, even if the client and server accounts are the same.
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Legacy ID
2005031111261760
Article URL http://www.symantec.com/docs/TECH109068
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Thank you.