Creating an incremental image takes a long time when Windows starts
|Article:TECH109096|||||Created: 2005-01-11|||||Updated: 2005-01-15|||||Article URL http://www.symantec.com/docs/TECH109096|
When a Windows computer starts, Norton Ghost or Symantec LiveState Recovery begins creating an incremental image, but you notice that it takes a long time to create the image.
This issue can occur when the VSNAP.IDX file for one or more volumes is corrupted or was not left in a good state. This can occur when an image-create process does not complete successfully (due to a system hang, application hang, or error).
Incremental images involve a "Reconciling volume" operation or a "Comparing volume
This problem may be caused by a corrupt VSNAP.IDX file. Usually the incremental image creation process completes successfully, if allowed to continue. If the incremental image creation process is manually cancelled or aborted by the user, it may occur the next time Windows starts or the next time that an incremental image is scheduled to occur.
To fix this issue, delete the VSNAP.IDX file located in the root directory of the associated volume, and then reboot the computer.
Article URL http://www.symantec.com/docs/TECH109096