How to create a Ghost bootable CD that works with SATA CD ROM support from the Ghost Boot Wizard

Article:TECH109558  |  Created: 2007-01-06  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH109558
Article Type
Technical Solution


Environment

Issue



You want to boot a workstation with SATA CD ROM using a Ghost bootable CD made in 8.2, 8.3 or 11.0, "Error: HD system type (00) boot failure" may appear. In addition, you have tried updating BIOS which did not help.

Symptoms
An error "HD system type (00) boot failure" may appear. Or you may be able to boot all the way into ghost but not see your CD or DVD to restore a Ghost Image from.


Conditions
You have a system with a SATA CD or DVD ROM that is not compatible with the generic Microsoft drivers.


Cause



Not all SATA CD and DVD ROM drives properly emulate IDE drive specifications.

Solution



The Microsoft Generic CD-ROM driver (OAKCDROM.SYS) from Ghost version 11.0 or earlier is not compatible with SATA CD-ROM. Please download a new CD-ROM driver (GCDROM.SYS) that works with SATA CD and DVD drives.

To work-around this issue, use the Ghost Boot Wizard create a bootable Boot Package that includes the GCDROM.SYS and MSCDEX.EXE files to allow for SATA support.

Note: These drivers do not support SATA set to AHCI mode. Some system manufacturers have a setting in the BIOS to change this arrangement. The below directions, create a boot disk for a single network card only. The Multi-network card option is not supported.

To create a network Boot disk set:
  1. Copy the MSCDEX.EXE and GCDROM.SYS files from their respective locations to a temporary folder on the system you have the Ghost Standard tools installed. See the "Technical Information" section at the end of this document for the location of MSCDEX.EXE and GCDROM.SYS.
  2. Start the Ghost Boot Wizard.
  3. Click Network Boot package, and then click Next.
  4. In the Network Interface Card list, click on the appropriate Network driver, and then click Copy.
  5. Select the copied network template and select Modify.
  6. In the "Template properties" window open the "Advanced" tab and select New
  7. Browse to and select the MSCDEX.EXE from the temporary folder that you used in step 1 and click Open.
  8. Select New
  9. Select GCDROM.SYS from the temporary folder that you used in step 1 and click Open.
  10. In the "AUTOEXEC.BAT Additions" screen add the following line “\NET\MSCDEX.EXE /D:CD1”
  11. In the "CONFIG.SYS Additions" screen add the following line “DEVICE=\net\gcdrom.sys /D:CD1”
  12. Click OK
  13. The edited NIC template should now be highlighted and you will be able to click on the Name button and rename the edited template to include a description that notes the SATA drivers are added to it.
  14. Click Next
  15. Under DOS Version, select Use PC-DOS, and then click Next.
  16. If you want to use any Ghost command-line switches, type them in the Parameters box , and click Next.
  17. Either select DHCP will assign the IP settings or select the The IP settings will be statically assigned, and fill out the IP information
  18. Click Next.
  19. In the Destination Drive window, select one of the following, to build a boot CD select the Create ISO Image radio button,
    • "Format floppy disk" Lets you create a floppy disk boot set.
    • "Create ISO image" Lets you create an ISO image to write to a CD/DVD
    • "Format Disk" Lets you create a boot package on a removable or non-removable Device.

  20. Click Browse and select a location and file name for the image file.
  21. Click Open
  22. Click Next
  23. Burn this ISO to a CD and boot your system from it.
    • Note: For questions on burning a ISO file to CD please contact your CD burning software manufacturer.



References
Using Roxio / Adaptec Easy CD Creator and Roxio Easy Media Creator to make a Ghost bootable CD from ISO's Created with the Symantec Ghost Boot Wizard(http://service1.symantec.com/support/on-technology.nsf/docid/2006081611325225)

Using Nero Burning ROM to make a Ghost bootable CD from ISO's Created with the Symantec Ghost Boot Wizard
(http://service1.symantec.com/support/on-technology.nsf/docid/2006081506363225)


Technical Information
Please refer to the mscdex.exe file located at C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common folder.


Please refer to a third party provider for gcdrom.sys. Symantec is unable to distribute this 3rd party file but it can be downloaded from a variety of sources on the internet. One such site is http://marktsai0316.googlepages.com/gcdromfordos.




Legacy ID



2007020709414625


Article URL http://www.symantec.com/docs/TECH109558


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