How to create a Network Boot Package to resolve IRQ conflicts

Article:TECH109593  |  Created: 2007-01-25  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH109593
Article Type
Technical Solution


Environment

Issue



You want to know how to create a Network Boot Package to resolve interrupt request (IRQ) conflicts when the Universal Packet Driver cannot be used.

Symptoms
No network connectivity.



Cause



There is a possible IRQ conflict with the network interface card (NIC) and another device.

Solution



In the case where the Universal Packet Driver cannot be used, it may be necessary to resolve IRC conflicts by including the irqcfg.exe executable in the boot package. The following instructions describe how to do this:
  1. Open the Symantec Ghost Console.
  2. In the Symantec Ghost Console window, click Tools.
  3. Click Boot Wizard.
  4. Click Network Boot Package.
  5. Click Next.
  6. On the Network Interface Card screen, check "Show All Drivers (Advanced)". A large list of NIC drivers appears.
  7. Select a driver from the list. If the driver for the client does not appear, a new driver will need to be added.
  8. Click Modify.
  9. On the Template Properties screen, click Advanced.
  10. Click New.
  11. Locate the irqcfg.exe executable in: \Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Universal NDIS Driver [irqcfg].
  12. Change the "Files of type" drop-down menu to "All Files."
    • Note: By default, Windows will hide some system files and folders, including the Application Data folder. To display all files and folders, click on My Computer> Tools> Folder Options. Under the "View" tab, check Show hidden files and folders and click OK. You should now be able to see the Application Data folder.

  13. Select irqcfg.exe and click Open. You should now be back in the "Advanced" tab.
  14. On the right column, under "CONFIG.SYS Additions", enter the following line:

    device=\net\irqcfg.exe

  15. Click OK and resume the steps outlined in the wizard.






Legacy ID



2007092514275960


Article URL http://www.symantec.com/docs/TECH109593


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