Tasks failing "To virtual partition: Failed to update unattend.xml file."

Article:TECH110565  |  Created: 2009-01-17  |  Updated: 2013-09-10  |  Article URL http://www.symantec.com/docs/TECH110565
Article Type
Technical Solution

Product(s)

Issue



Tasks failing "To virtual partition: Failed to update unattend.xml file."

Symptoms
You try to run a task and it fails at the To Virtual Partition step with the error, "Failed to update unattend.xml file." This only happens when using WinPE as your PreOS.
 


Solution



There are multiple possible solutions:
1. Make sure that you have not added any extra files (copy) to default WinPE folder on the Console.
2. Check the size of the folder c:\documents and settings\all users\application data\symantec\ghost\template\common\winpe. It should be around 120-150MB.
3. Try deleting files on the client: c:\program files\symantec\ghost\incoming\winpe folder.
4. Ensure you have enough free space on the client machine on C: drive to hold the WinPE files. Again, they are roughly 120-150MB.
5. Ensure you have the latest build of Ghost, which is 11.5.1.2266. Run LiveUpdate until it reports you have the latest version.
6. Check the Client machine see if the Network Adapters are bridged to a MAC Bridged Miniport.
7. The driver for the network card, the one for the storage controller or both are missing in the Windows PE environment. Please add them according to TECH110136.
 

 

Note: This situation may also allow for duplicate machines in the Default Machine group.

For XP machines:

  • Open Device Manager and disable the MAC Bridged Miniport.
  • For XP Right click Network Connections from Start button, Settings and choose Properties.
  • Right click Local Area Connection and select Un-bridge the Adapter
  • Do this as well for the 1394 Connection. 
  • If you still cannot create an image, go back to the Device manager and uninstall the MAC Bridged Miniport. 

For Windows 7 machines:

  • Open Control Panel, go to Network and Internet, Network Connections
  • Right click the Local Area Connection and Un-bridge the Adapter
  • If you still cannot create an image, go back to the Device manager and uninstall the MAC Bridged Miniport. 

 



Legacy ID



2009021707330660


Article URL http://www.symantec.com/docs/TECH110565


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