pcAnywhere hosts are not able to connect to an Access Server with a Fully Qualified Domain Name 24 or more characters long.
| Article:TECH110672 | | | Created: 2009-01-16 | | | Updated: 2011-02-01 | | | Article URL http://www.symantec.com/docs/TECH110672 |
Problem
pcAnywhere hosts are not able to connect to an Access Server with a Fully Qualified Domain Name 24 or more characters long.
Environment
pcAnywhere Box versions and Solution versions are both effected by this behavior.
Solution
For a pcAnyehere host to be able to dock to an Access server the Access server must have a Fully Qualified Domain name of less than 24 characters.
A work around will be to shorten the Access server's fully qualified domain name to fewer than 24 characters or use the IP of the Access Server.
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Symantec has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Symantec is aware of this limitation and it has been noted as a enhancement for a future release.
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| Value | 1603831 |
Legacy ID
2009041613031560
Article URL http://www.symantec.com/docs/TECH110672
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