Cannot delete CF card partitions when using Windows XP with Symantec Network Security 7100 Series

Article:TECH112541  |  Created: 2004-01-07  |  Updated: 2005-01-30  |  Article URL http://www.symantec.com/docs/TECH112541
Article Type
Technical Solution


Issue



When you use the Disk Management utility on Windows XP to delete the partitions on a Compact Flash (CF) card, the option appears dimmed. You cannot delete the partitions. You want to delete the partitions as part of modifying a CF card for use with the Symantec Network Security 7100 Series appliance.


Solution



The Disk Management utility on Windows XP cannot delete partitions on CF cards. To delete the partitions, use the Disk Management utility on Windows 2000 Professional, or use the fdisk utility on Linux.


References
Cannot boot appliance from CF card with the Symantec Network Security 7100 Series

Cannot write to a CF card with the Symantec Network Security appliance
Using a Compact Flash with Symantec Network Security 7100 Series



Technical Information
Some Symantec Network Security 7100 Series functions require you to use a CF card. Because most new CF cards are sold as bootable and Symantec Network Security 7100 Series cannot boot from a card that is sold as bootable, in most cases you must delete the existing partitions before making the card bootable or non-bootable.


In both instructions referred to below, the first step is to delete the existing CF card partitions. You can delete the CF card partitions by using either Windows 2000 Professional or Linux. On Windows 2000 Professional, you can use the Disk Management utility to delete the CF partitions. On Linux, you can use the fdisk utility to delete the CF partitions.

Making the CF card bootable
If you want to use the CF card with the appliance for re-imaging or upgrading the appliance, make the CF card bootable. For instructions, read the section "Creating a bootable compact flash using the Imaging Server" on page 172 of the Symantec Network Security 7100 Series Implementation Guide.

Note that the instructions in the section "Creating a bootable compact flash via the serial console" on page 171 of the Symantec Network Security 7100 Series Implementation Guide do not work unless you first delete the CF card partitions by means of a different CF adapter. That is, you cannot use the serial console and the CF adapter that is installed in the appliance to remove the existing partitions on a CF card that is sold as bootable.

Making the CF card non-bootable
If you want to use the CF card with the appliance to save the configuration of the appliance or to save a backup of the node configuration, make the CF card non-bootable. For instructions, read the section "Making a non-bootable CF card on Windows" or "Making a non-bootable CF card on Linux" on page 143 of the Symantec Network Security 7100 Series Implementation Guide.



Legacy ID



2004090712394353


Article URL http://www.symantec.com/docs/TECH112541


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