Error: "Installation of <SUNWhea> was suspended (administration) . . ." during iForce 2.x upgrade to SNS 4.0
| Article:TECH112690 | | | Created: 2005-01-28 | | | Updated: 2005-01-10 | | | Article URL http://www.symantec.com/docs/TECH112690 |
Problem
When you run the upgrade.sh script file to upgrade the iForce IDS Appliance 2.0 or 2.1 to Symantec Network Security 4.0, you see the following error message:
"Installation of
No changes were made to the system."
You are running the upgrade.sh script to install the Symantec Network Security 4.0 packages and Sun Solaris packages.
Solution
This error message is normal and expected. It does not affect the upgrade. In spite of this error message, the Symantec Network Security packages and required Sun Solaris packages are installed successfully.
The installation reports this error message because specific Sun Solaris packages do not exist on the appliance. The installation completes normally because the iForce IDS Appliance does not require these packages.
Technical Information
When the Solaris patch installation utility, pkgadd, does a dependency check, it reports the error message because it cannot find the following packages. These packages do not exist on the appliance because the iForce IDS Appliance 2.0 and 2.1 have a customized kernel, which results in the removal of unnecessary packages.
The following dependent packages do not exist on the iForce appliance:
SUNWarc - Archive libraries
SUNWcpc - CPU performance counter driver
SUNWfss - Fair share scheduler
SUNWhea - SunOS header files
SUNWmdb - Modular debugger
SUNWncar - Solaris network cache accelerator
SUNWpmu - Power management binaries
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Legacy ID
2005022816435253
Article URL http://www.symantec.com/docs/TECH112690
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