How to configure lotus notes to work with bvadmin workflow server

Article:TECH113227  |  Created: 2006-01-11  |  Updated: 2006-01-14  |  Article URL http://www.symantec.com/docs/TECH113227
Article Type
Technical Solution


Issue



When using bvAdmin workflow server, lotus notes email server cannot receive email messages when configured.

Also, during setup it always refers to Exchange server setup. What if we wish to use Lotus Notes instead?




Solution



How to configure Lotus Notes Server to work with bvAdmin Workflow Server email notification:

1. During the installation of workflow, there will be a few errors with regard to the product not being able to find
the exchange server. The errors can be IGNORED.

Simply Specify lotus Notes server [Domino server] as SMTP server in workflow Server Activation Wizard. [SMTP Port Number & Authentication needs to be changed - from Advance option in workflow SAW, according to the settings on Domino server. Default settings - SMTP port = 25, Authentication mode - Anonymous]

2. After the workflow server install is complete, you will need to configure your approver/user in AD such that they will be able to map to the Lotus Notes server for their email messages.

This is done with ADSI Edit. The ADSI Edit utility can be retrieved from the Windows 2000 Server cd under Support Tools & is detailed in the following steps.

3. Use the following command to verify if SMTP is configured and running correctly:

c:\>telnet xxx.xxx.xxx.xxx 25

(where xxx.xxx.xxx.xxx is the ip of the domino server)

Here is an example:

c:\telnet 10.24.4.8 25

You should get a line on the screen of the effect:

220 domino.mybvadmin.com ESMTP Service (Lotus Domino Release 6.0) ready at Wed, 8 Jan 2003 06:48:44 -0600

From here you can type (but you may not see what you are typing), the following command:

helo domino.mybvadmin.com

(helo is the command name, & not a mispelling)
This command would then come back:

250 domino.mybvadmin.com Hello
domino.mybvadmin.com ([10.24.5.11]),
pleased to meet you

If this command fails to bring back any information, then the lotus notes server is not operating correctly. Please Consult your Lotus Notes documentation or contact IBM for technical support to correct this error, if it is encountered.

4. Update the proxyAddresses property of approver/user to whom email notification is to be sent.

Example : If approver is NT/AD account "ldom\Joe" having mail id, Joe@ldom.us.com on lotus notes server then add "SMTP:Joe@ldom.us.com" entry in "proxyAddresses" AD property of that user. This can be done using ADSIEdit Available in the Window





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2006081111145753


Article URL http://www.symantec.com/docs/TECH113227


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