How to engage Symantec Training to learn Control Compliance Suite (CCS)

Article:TECH113702  |  Created: 2007-01-05  |  Updated: 2010-01-09  |  Article URL
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Technical Solution


What are the training options for CCS?


Multiple training options are available to learn Control Compliance Suite (CCS).

Use the support manuals. "Getting Started Guides" for CCS products are located inside the install set or online.

Find them in .PDF format inside the install set on the DVD.  To locate the manuals, browse to the directory New Folder\InstallSet\Docs\Getting Started Guides\*.PDF.

Or, download them online:  

Attend a CCS webcast.  Webcasts are free and available weekly on Wednesdays.  To register for a CCS webcast, visit or contact your Symantec Sales Representative.


Attend a live instructor led class. Symantec has regional training centers that are located across the United States.   Call 1-800-327-2232 (option 4) to find out when and where instructor led training classes are available. 

To locate a local training facility online, visit:

NOTE: Costs are associated with both e-learning and classroom/instructor led training.


Consider self-paced computer based training. View the enterprise e-learning course catalog online.  Refer to "Section 6 - Control Compliance" at this link:

NOTE: Costs are associated with both e-learning and classroom/instructor led training.



Account Representatives may be the best resource to talk with regarding training possibilities.  For large enough audiences (typically six or more), Account Representatives may be able to arrange onsite training through an Education Account Manager.  There are costs associated with some of the training options presented by Account Representatives.  

To locate an Account Representative, call Symantec Sales toll-free at 1-800-745-6054 or 1-800-780-7962.

Technical Information
Symantec Technical Support is intended to assist with issues resulting from the normal use of our software products on supported platforms. Support will also provide answers to key questions about usage of our products. Any in-depth training requests fall outside our normal scope of support and are handled by the Symantec Training Department. Symantec Training offers a breadth of training options from no or low cost to classroom and instructor led.

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