How To Obtain the Latest Version of Symantec Control Compliance suite and Cumulative Hotfix

Article:TECH113916  |  Created: 2007-01-11  |  Updated: 2010-10-18  |  Article URL http://www.symantec.com/docs/TECH113916
Article Type
Technical Solution


Issue



How To Obtain the Latest Version of bv-Control for Windows and Cumulative Hotfix (CHF)

Symptoms
None.

Conditions
 

  • bv-Control for Windows major version is out-of-date   -OR-
  • bv-Control for Windows latest CHF is not installed




 


Solution



METHOD #1 To obtain latest bv-Control for Windows major product version:

  1. Go to http://fileconnect.symantec.com.
  2. Select your respective language.
  3. When prompted, enter a temporary serial key to download the product install files.
    NOTE:  To obtain a serial key for the install files, contact Symantec Support toll free at 800-813-5867. 
      

METHOD #2 To obtain latest bv-Control for Windows major product version:  
  1. Log in to https://www-secure.symantec.com/platinum/login.html
    NOTE:  You must have a valid platinum level subscription in order to access this site.
  2. Under the section "Product Downloads, Knowledge Base and News", select:
    • Symantec bv-Control for Windows
    • 8.X
  3. Click the CONTINUE button.
  4. In the Right Column under "Product Files", click "8.X Installation Files".
  5. Click the SAVE button to download the file.
     
     
    ----------------------------------------------------------------------------------------------------------
     

To obtain the latest bv-Control for Windows CHF: 
  1. Go to http://www.symantec.com/enterprise/support/all_products.jsp.
  2. Select bv-Control for Windows from the Product List.
  3. Click the Download link on the right.
  4. Select "Product Updates" from the pick list, then click the orange ">" button.
  5. Select the file WQRK######.ZIP to download the latest hotfix. (###### are the numeric digits for the latest hotfix).




 



Legacy ID



2007930007815498


Article URL http://www.symantec.com/docs/TECH113916


Terms of use for this information are found in Legal Notices