No data is returned for file contents of a target computer in Control Compliance Suite (CCS) v8.6 for UNIX Managed Server

Article:TECH114564  |  Created: 2008-01-20  |  Updated: 2012-12-19  |  Article URL http://www.symantec.com/docs/TECH114564
Article Type
Technical Solution


Issue





Symptoms
No data is returned when the file contents of a target computer are queried using the Content field of the Files data source.

  • There is a filter on the /etc/file patch.
  • Information in this solution applies to the SearchString of the file and FIND scope in Control Compliance Suite (CCS) for UNIX v.8.6.



 


Solution



Install RFU 8608 to resolve the issue. Follow these steps:

 

PREREQUISITES

  • Install the latest cumulative hotfix (CHF) for CCS v.8.60 Data Collection.
  • Push RF8600, RF8601, RF8602, and RF8606 on the bv-Control for UNIX target agent(s) before applying RF8608.


 

PART 1: Installing the update in RMS Console

Before installing the RF8608 RapidFire Update, close all the RMS products that are running on the computer.

Follow these steps to apply the update:

  1. Copy the RapidFire file RF8608.rf to a known location on the local disk. Do not change the file name.
  2. Launch the RMS® Console.
  3. In the left column, expand the bv-Control for UNIX.
  4. Right-click RapidFire Updates folder.
  5. Click Add RapidFire from the shortcut menu.
  6. In the File Selection dialog, locate the RapidFire file RF8608.rf saved in the first step.
  7. Select the file then click Open to initiate the RapidFire Update installation process.
    NOTE: This RapidFire must be applied on the computers hosting the Information Server only and not on the client computers.


 

PART 2: Distributing the RFU to target computers

There are two options to apply the RapidFire on the UNIX target computers.

OPTION A: Update all UNIX target computers in the Enterprise

 

    1. Select the appropriate server group in the product container.
    2. To apply a RapidFire on the selected server group, click the Action>Update RapidFire menu.
    3. From the Select RapidFire Package dialog box, select RF8608.rf.


OPTION B: Update specific target computers only
 

    1. Select the UNIX target computer that you want to update.
    2. To apply a RapidFire on the UNIX target computer, click the Action>Update RapidFire menu.
    3. From the Select RapidFire Package dialog box, select RF8608.rf.

For more information, see the "RapidFire Updates" topic in bv-Control_for_UNIX_Online_Help.chm.
 


Filename
Version
Description
    BVUnixDataSourceImpl.dll
8.60.52.10202
    This file is common to the data sources of bv-Control for UNIX.
    BVUnixFilesDataSource.dll
8.60.52.10202
    This file is used by the Files data source of bv-Control for UNIX.
    libBVUnixDataSourceImpl.so
Not Applicable
    This file is used by the UNIX agent.
    libBVUnixFilesDataSource.so
Not Applicable
    This file is used by the UNIX agent.

     




Technical Information
This Rapid Fire does not appear in the results of a "List Rapid Fires applied query"


 



Legacy ID



2008062014050953


Article URL http://www.symantec.com/docs/TECH114564


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