Event id 12003; An error occured while attempting to run a scheduled job; Reason for failure: Password doesn't exist for username:DOMAIN\User
|Article:TECH115187|||||Created: 2008-01-11|||||Updated: 2008-01-11|||||Article URL http://www.symantec.com/docs/TECH115187|
Event Type: Error
Event Source: Symantec Application Server Service
Event Category: Administrative (English)
Event ID: 12003
Time: 12:30:59 PM
An error occured while attempting to run a scheduled job; Reason for failure: Password doesn't exist for username:DOMAIN\User
at Symantec.CSM.AppServer.Authorization.AdamUserLogon..ctor(String username, WindowsIdentity& identity)
at Symantec.Implementation.AppServer.JobManager.JobManager.executeSchedulerjob(Guid AdamJobID, String userName)
There is a hourly scheduled job which is throwing these errors, Job Name is “Health and Status – Quick”.
This scenario occurs if user has selected CCS Authentication mode in APPServer configuration (Settings -> Systems Topology, Right click AppServer Icon - > Edit Settings -> Basic ) without setting a password.
Solution : In this case the user has to specify password at following location and the error should stop repeating.
Home -> User Preferences -> Scheduled Job Credentials
After Password is set successfully you'll need to run DPS Sync
Settings -> Systems Topology -> Infrastructure tasks -> Sync Configuration.
Page 50 of the CCS_User_Guide.pdf - Adding credentials for scheduled jobs
Article URL http://www.symantec.com/docs/TECH115187