Event id 12003; An error occured while attempting to run a scheduled job; Reason for failure: Password doesn't exist for username:DOMAIN\User
| Article:TECH115187 | | | Created: 2008-01-11 | | | Updated: 2008-01-11 | | | Article URL http://www.symantec.com/docs/TECH115187 |
Problem
Symptoms
Event Type: Error
Event Source: Symantec Application Server Service
Event Category: Administrative (English)
Event ID: 12003
Date: 12/5/2008
Time: 12:30:59 PM
User: N/A
Computer: CCS90-App
Description:
An error occured while attempting to run a scheduled job; Reason for failure: Password doesn't exist for username:DOMAIN\User
at Symantec.CSM.AppServer.Authorization.AdamUserLogon..ctor(String username, WindowsIdentity& identity)
at Symantec.CSM.AppServer.Authorization.AdamIdentityFactory.CreateAdamIdentity()
at Symantec.Implementation.AppServer.JobManager.JobManager.executeSchedulerjob(Guid AdamJobID, String userName)
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Solution
There is a hourly scheduled job which is throwing these errors, Job Name is “Health and Status – Quick”.
This scenario occurs if user has selected CCS Authentication mode in APPServer configuration (Settings -> Systems Topology, Right click AppServer Icon - > Edit Settings -> Basic ) without setting a password.
Solution : In this case the user has to specify password at following location and the error should stop repeating.
Home -> User Preferences -> Scheduled Job Credentials
After Password is set successfully you'll need to run DPS Sync
Settings -> Systems Topology -> Infrastructure tasks -> Sync Configuration.
References
Page 50 of the CCS_User_Guide.pdf - Adding credentials for scheduled jobs
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Legacy ID
2008121112010253
Article URL http://www.symantec.com/docs/TECH115187
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