Event id 12003; An error occured while attempting to run a scheduled job; Reason for failure: Password doesn't exist for username:DOMAIN\User

Article:TECH115187  |  Created: 2008-01-11  |  Updated: 2008-01-11  |  Article URL http://www.symantec.com/docs/TECH115187
Article Type
Technical Solution


Issue





Symptoms
Event Type: Error

Event Source: Symantec Application Server Service
Event Category: Administrative (English)
Event ID: 12003
Date: 12/5/2008
Time: 12:30:59 PM
User: N/A
Computer: CCS90-App
Description:
An error occured while attempting to run a scheduled job; Reason for failure: Password doesn't exist for username:DOMAIN\User
at Symantec.CSM.AppServer.Authorization.AdamUserLogon..ctor(String username, WindowsIdentity& identity)
at Symantec.CSM.AppServer.Authorization.AdamIdentityFactory.CreateAdamIdentity()
at Symantec.Implementation.AppServer.JobManager.JobManager.executeSchedulerjob(Guid AdamJobID, String userName)
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Solution



There is a hourly scheduled job which is throwing these errors, Job Name is “Health and Status – Quick”.

This scenario occurs if user has selected CCS Authentication mode in APPServer configuration (Settings -> Systems Topology, Right click AppServer Icon - > Edit Settings -> Basic ) without setting a password.



Solution : In this case the user has to specify password at following location and the error should stop repeating.
Home -> User Preferences -> Scheduled Job Credentials

After Password is set successfully you'll need to run DPS Sync

Settings -> Systems Topology -> Infrastructure tasks -> Sync Configuration.


References
Page 50 of the CCS_User_Guide.pdf - Adding credentials for scheduled jobs





Legacy ID



2008121112010253


Article URL http://www.symantec.com/docs/TECH115187


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