If an RMS Console user or service account password changes, reset the password in Control Compliance Suite Data Collection in the following locations.
|Article:TECH115414|||||Created: 2009-01-17|||||Updated: 2009-01-17|||||Article URL http://www.symantec.com/docs/TECH115414|
If a domain account password changes, the password will need to be reset in the following location relating to the RMS Console and bv-Control products.
Anywhere the account is used in the credential database, the password will need to be changed for all products it is associated with.
Query Engine service:
If the account is used as the query engine service account, it will need to be changed on each query engine computer for the “Bindview Query Engine” service.
If the account was used in the creation of a scheduled task or a scheduled query, modify the schedule, and enter the new password for the user’s account.
In the RMS Console User Manager, modify the affected user’s account and click on the Export Settings tab. Re-enter the password in the “Unattended Export Credential” box.
Article URL http://www.symantec.com/docs/TECH115414