"Error in exporting: Unable to decrypt user password. Reason Error 0x80090005 during CryptImportKey!" when exporting through a task (or unattended) in CCS Data Collection.
| Article:TECH115982 | | | Created: 2009-01-24 | | | Updated: 2013-01-21 | | | Article URL http://www.symantec.com/docs/TECH115982 |
Problem
Full Error:
"Error in exporting: Unable to decrypt user password. Reason Error 0x80090005 during CryptImportKey!. This error can occur if the Bindview Information Server machine's default (unnamed) machine-wide RSA keyring has been changed since you last saved (encrypted) your export credential, or if you have moved your 'BV" database over from a different BVIS machine. You must re-enter your export credential using User Manager."
Solution
Make sure all RMS Consoled are closed.
Right click on C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys, go to properties | security, and add BVPMSERVER, BV Console Admins and BV Console Users groups with full control. Reboot the machine to make sure that nothing is left in cache.
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Legacy ID
2009072414435753
Article URL http://www.symantec.com/docs/TECH115982
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