Importing predefined Windows Machine assets from a CSV file generates error 'Failed to add the asset in asset system'

Article:TECH116252

Created: 2009-01-23

Updated: 2009-01-23

Article URL http://www.symantec.com/docs/TECH116252

Article Type
Technical Solution

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Problem

Before performing an asset import operation from a CSV file, you must first create the CSV file. The assets that are enumerated in the CSV file must be arranged in a specific format. You must configure the CSV data collector before you import the assets into Control Compliance Suite.

Cause

Control Compliance Suite lets you collect the asset data in the form of categories that are specific to the supported platforms. Each asset type has some specific primary, mandatory, and optional fields. If the primary and mandatory fields are missing, the asset import operation can fail with error 'Failed to add the asset in asset system'.

Solution

The following table lists the primary and mandatory fields for the Windows Machine asset type:

Attached is an XML file that can be imported as a query definition in RMS and used in bvControl for Windows to create an exported CSV file:

Attachments

WNT_Asset_Import.xml (7 kBytes)

Legacy ID

2009092316443953