How to obtain the latest Cumulative Hotfix (CHF) and readme files for Control Compliance Suite (CCS) Data Collections or Reporting and Analytics v9.0?

Article:TECH116465  |  Created: 2009-01-18  |  Updated: 2009-01-18  |  Article URL http://www.symantec.com/docs/TECH116465
Article Type
Technical Solution


Issue



Where do I get the Cumulative Hotfix (CHF) and readme files ? What do the Cumulative Hotfix (CHF) fix? ( SEE README for the specific CHF )

Symptoms
The Health and Status Report old version of CHF.

Would like to stay up to date on all updates.


Solution




To obtain updates;

Follow these steps to download the latest CHFs for Data:
  1. Go to ftp://ftp.symantec.com/public/english_us_canada/products/symantec_control_compliance_suite/9.0/updates/data_collectors/ for Data Collections
  2. Go to ftp://ftp.symantec.com/public/english_us_canada/products/symantec_control_compliance_suite/9.0/updates/reporting_analytics/ for Reporting and Analytics
  3. Select the file by one left click
  4. Right click and choose copy to folder.
  5. Be aware that some files are the exe files others are the pdf readme files. Zip files include readme files after the file has been downloaded and unzipped.





Legacy ID



2009111815042153


Article URL http://www.symantec.com/docs/TECH116465


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