Control Compliance Suite - ( CCS ) Federal Toolkit v9.0 Deviation Reports do not report any deviations.

Article:TECH116540  |  Created: 2009-01-08  |  Updated: 2012-01-26  |  Article URL http://www.symantec.com/docs/TECH116540
Article Type
Technical Solution


Issue




No deviations appear in the deviation report even though changes have been made.
No apparent errors surface other than deviations not appearing in the deviations report.


Symptoms
 

Deviation Reports do not report any deviations that have been made.
No errors are obvious.
The logs must be enabled in debug mode and search through log for the following error;
debug Log file error "This does not appear to be a proper Deviation Profile Document"

 


Solution




1. Modify logging to debug mode.
 

    Please refer to the following article on how to enable the debug log mode;

2. Search for "deviation" in XccdfOval.log results;

This does not appear to be a proper Deviation Profile Document

3. Remove the scope from Deviation Rule Manager and rerun the task.

4. Search log again for "deviation" in XccdfOval.log results should reflect the following;

Applying Deviation Profile "pofile name" ccdfOval.log

5. The Deviation report should now report that deviations were found.






Technical Information
XccdfOval.log was found in


/Program Files\Symantec\CCS Federal Toolkt\logs

TG_About.log
TG_Assess.log
TG_Assess.log.bak
TG_ContentManager.log
TG_DatabaseManager.log
TG_MagnusAgent.log
TG_MagnusDatabase.log
TG_ProxyService.log
TG_SMImportService.log
XccdfOval.log ->searched for deviation entries.

 



Legacy ID



2009120817082553


Article URL http://www.symantec.com/docs/TECH116540


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