‘Invalid LBAI’ message prevents computer from booting

Article:TECH11713  |  Created: 2006-01-06  |  Updated: 2006-01-06  |  Article URL http://www.symantec.com/docs/TECH11713
Article Type
Technical Solution


Issue



After power failure or any other unexpected system shutdown, users may see “Invalid LBAI” message when starting a computer and the boot process will stop at this point. Running RSFix utility (AKB6865) does not seem to resolve this issue.

Environment



Recovery Solution 6.x. Local Recovery 6.x. Local Recovery Pro 6.x

Cause



Loss or serious corruption of Master Boot Record and/or Altiris Parition.

Solution



To work around this issue, boot a computer from MS-DOS startup disk and execute fdisk /mbr command.


May need to uninstall Bootworks as well.


Legacy ID



17647


Article URL http://www.symantec.com/docs/TECH11713


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