Unable to find help file or language DLL for language specified

Article:TECH11915

Created: 2006-01-17

Updated: 2006-01-25

Article URL http://www.symantec.com/docs/TECH11915

Article Type
Technical Solution

Languages

Problem

The "PXEConfig.exe" has been installed on the new PXE Server, but when you try to run this you get:

"Unable to find help file or language DLL for language specified."

The PXE Configuration Utility does connect up to the DS and display the PXE bootfiles after this error.

Environment

Deployment Solution 6.5 and PXE Manager on different machines.

Cause

This happens when you install PXE manually, as the pxe.exe install file doesn't deploy pxe*.chm files.

Solution

It is caused because of a Microsoft security issue with .CHM files. Here is a workaround:

If you have DS server already in your environment then you can just copy all pxe*.chm files from your DS Server \Express\Deployment Solution\Docs folder to the PXE Manager server in the same directory.

Legacy ID

18038