KNOWN ISSUE: Faulting application aexnsagent.exe, version 7.0.0.3599, faulting module AMAgent.dll, version 7.0.1104.0, fault address 0x0004927b

Article:TECH121837  |  Created: 2009-12-18  |  Updated: 2010-11-04  |  Article URL http://www.symantec.com/docs/TECH121837
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Article Type
Technical Solution


Issue



The Application Metering Agent is crashing the Altiris Agent with the error:

Faulting application aexnsagent.exe, version 7.0.0.3599, faulting module AMAgent.dll, version 7.0.1104.0, fault address 0x0004927b
Faulting application aexnsagent.exe, version 7.0.0.7270, faulting module AMAgent.dll, version 7.0.1104.0, fault address 0x0004927b


          


Environment



Inventory Solution 7.x (Application Metering)
Application Metering Agent 7.x

 

Symantec Platform Agent 7.x
 


Cause



Unknown at this time.


Solution



Resolved in Inventory Solution 7 MR2 release, upgrade to MR2.

 


Supplemental Materials

SourceDEFECT
ValueETK 1926534
Description

Logged in Etrack (Symantec) database


Legacy ID



50749


Article URL http://www.symantec.com/docs/TECH121837


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