KNOWN ISSUE: Tasks run on 2008 Domain Controllers fail in version 6.x of NS

Article:TECH121973  |  Created: 2010-01-22  |  Updated: 2010-01-22  |  Article URL http://www.symantec.com/docs/TECH121973
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Article Type
Technical Solution


Issue



If you attempt to run a task on a 2008 Domain Controller (DC) it will fail, though the same task will work fine on a 2008 member server.  Depending on the task, the error may be different, but they all fail immediately before ever reaching the server.

For instance, if you are using a script task, it fails immediately, and if you drill down into the task for the reason, you'll see the following error (other task types may differ):

Server Error in '/Altiris/ClientTask' Application.

Add another string for this
Description
: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Exception: Add another string for this

Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 

Stack Trace:
[Exception: Add another string for this]
   Altiris.ClientTask.UI.RemoteClientTaskStatusInfo.PlatformToString(PlatformInformation info) +259
   Altiris.ClientTask.UI.RemoteClientTaskStatusInfo.BuildPlatformSwitchExceptionText(ParameterValueCollection outputProperties) +74
   Altiris.ClientTask.UI.RemoteClientTaskStatusInfo.GetExceptionMessage(String exceptionType, String exceptionText, ParameterValueCollection outputProperties) +297
   Altiris.TaskManagement.UI.TaskStatusInfoBase.Load(Guid taskInstanceGuid) +162
   Altiris.ClientTask.Web.RemoteTaskInstanceView.get_Info() +117
   Altiris.ClientTask.Web.RemoteTaskInstanceView.Page_Load(Object sender, EventArgs e) +34
   System.Web.UI.Control.OnLoad(EventArgs e) +55
   System.Web.UI.Control.LoadRecursive() +27
   System.Web.UI.Page.ProcessRequestMain() +750

 --------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2443; ASP.NET Version:1.1.4322.2407


Environment



Task Server v6.x

Cause



This is being researched by development.

Solution



There is no known resolution at this time. You can try to work-around it by using a policy-based delivery.

However, the problem is no longer present in version 7 of Task Server / Notification Server.


Supplemental Materials

SourceDEFECT
ValueETK 1939974
DescriptionLogged in Etrack (Symantec) database

Legacy ID



51096


Article URL http://www.symantec.com/docs/TECH121973


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