KNOWN ISSUE: DS7.1: Loading the DS Portal does not display any data

Article:TECH122164  |  Created: 2010-02-19  |  Updated: 2011-04-22  |  Article URL
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Article Type
Technical Solution


When launching the Deployment Solution Silverlight console a blank console will be displayed..  The frames will be displayed but will will contain no data. 


Unhandled error in Silverlight Application (Asynch_ExceptionOccurred)

This is seen if you double-click the ! in the lower-left corner of IE


DS 7.1 on SMP SP4


There are a number of possible causes to this issue, including a problem in our silverlight code that was corrected in MR3.


There are several possible solutions:

  1. Upgrade to MR3 or MR4.  We resolved a couple of the issues in the portal, but not all.
  2. Don't use the portal at all.  There are several limitations to the portal that make using the normal console better.
  3. Upgrade to 7.1 SP1 (ITMS 7.1).  The portal was replaced with Activity Center which not only works as the portal was designed, but has better integration with the rest of the products.

Please note that the portal available in 7.1 will not be corrected now due to the fix being in the next release.


Supplemental Materials

ValueETK 1993672

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