KNOWN ISSUE: TS7: Use of the advanced option "save script output with task status" prevents certain command script options from executing

Article:TECH122293  |  Created: 2010-05-18  |  Updated: 2012-03-26  |  Article URL http://www.symantec.com/docs/TECH122293
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


Issue



When executing a Command Script with the advanced option of  "Save script output with task status" selected, certain commands will not execute causing script failures and other problems.  Not all have been tested, but some of the commands that do not execute correctly include:

  • xcopy
  • pause

The results therefore can be rather confusing, including but not limited to:

  • Crashing altiris agent - which could happen when a task that should have been executed first is not and the following task generates an error
  • Incorrect results - which happen because the results from the task indicate certain things have happened which have not, in fact, occurred.
  • Failed scripts that work just fine when run stand-alone
  • Missing data

Environment



TS7 on SMP 7.0 sp4


Cause



Development is aware and is researching the issue.


Solution



Currently, the resolution is to de-select this option or find another way to accomplish the same functionality.


Supplemental Materials

SourceDEFECT
ValueETK 1988747
Description

Logged in Etrack (Symantec) database



Legacy ID



51846


Article URL http://www.symantec.com/docs/TECH122293


Terms of use for this information are found in Legal Notices