The SSIM Assets Table is not being updated by Symantec Endpoint Event State Collector

Article:TECH122646  |  Created: 2010-01-21  |  Updated: 2012-06-12  |  Article URL http://www.symantec.com/docs/TECH122646
Article Type
Technical Solution


Issue





Symptoms
The Assets table does not get updated by the SEP State Events Collector


 


Cause



1. Asset Detector might not be enabled. Make sure that the Symantec Endpoint Protection product is listed in Assets Detector properties. To verify this navigate to Rules --> Monitors -->Asset Detector

2. Or the Auto-updateable field is not enabled for all specified networks. Navigate to System -->Administration --> Networks.


Solution



Make sure that the Assets Detector are enabled. Here is where these settings are found within the product:



Check the Network node and check the box for all internal networks.










 



Legacy ID



2010012114373654


Article URL http://www.symantec.com/docs/TECH122646


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