Symantec Endpoint Protection Mobile Edition 6.0.1 Release Notes

Article:TECH122990  |  Created: 2010-01-04  |  Updated: 2010-11-30  |  Article URL http://www.symantec.com/docs/TECH122990
Article Type
Technical Solution


Issue




This document contains the following topics:
* Introduction
* New features
* Installation
* Known Issues
* Where to get more information


 


Solution



Introduction

Symantec Endpoint Protection, Mobile Edition (SEPME) provides integrated security and management capabilities for today’s mobile devices. Today, many mobile devices contain confidential and sensitive data. The need to manage and secure these devices is strong.
Symantec Network Access Control, Mobile Edition is available for purchase separately. This product provides Host Integrity checks to make sure that the security software on your devices complies with your organization's security policies.

 

New features

Symantec Endpoint Protection, Mobile Edition version 6.0.1 includes the following new capabilities:

  • Support of additional versions of Windows Mobile and Symbian Systems.
  • Integration with the Symantec Management Platform to provide centralized, over-the-air device management.
  • Support for device management by third-party products.
  • Integrated support for both Windows Mobile and Symbian operating environments.
  • Automatic updates from LiveUpdate to keep mobile devices current with threat definitions and software updates.
  • A new alerting and notification system that provides automated monitoring of device health and status.


 

Installation Prerequisites

The Symantec Mobile Security Solution has the same system requirements as the Symantec Management Platform. The following list provides a summary of these requirements. For detailed platform system requirements, see Symantec Management Platform Installation Guide.
The solution requires Symantec Management Platform version 7.0, Service Pack 2 (SP2) Hot Fix 1 (HF1) or later. If you do not already have Symantec Management Platform installed, you must install it together with the solution. You can also upgrade to the required version when you install the solution.

The following table lists the system requirements for Symantec Mobile Security Solution:


Component

Minimum requirements 

Processor

Pentium 4, 1.8 GHz; larger recommended for large systems

RAM

1 GB; more recommended for large systems

Hard disk

5 GB free disk space; more recommended for large systems

Operating system

Microsoft Windows Server 2003

Database

Microsoft SQL Server 2005
Note:
SQL Server Express Edition is supported only for a system that manages fewer than 500 clients.

Miscellaneous

Microsoft .NET 3.5
IIS 6.0
Internet Explorer 7.0

The system requirements for the client software are the same for Symantec Endpoint Protection, Mobile Edition and for Symantec Network Access Control, Mobile Edition.

The following table lists the system requirements for the client software on the devices: 

Component Minimum requirements
Operating system on the device Windows Mobile 5.0/6.0/6.1/6.5
Symbian OS versions 9, 9.1, 9.2, 9.3, 9.4.
These versions are available on S60 devices.
Operating system on the client computer
    • Windows XP Home Edition/Professional Edition with Service Pack 2
    • Windows Vista
Memory on the device (the installation footprint)
    • For Windows Mobile, 2.5 MB RAM
    • For Symbian, 1.1 MB RAM
Synchronization software on the client computer On a computer that runs Windows XP:
    • To synchronize with Windows Mobile 5 devices: ActiveSync 4.1 or later
    • To synchronize with Windows Mobile 6 devices: ActiveSync 4.5 or later 
On a computer that runs Windows Vista:
    • Windows Mobile Device Center 6.0 
To synchronize with Symbian devices on a computer that runs any version of Windows:
    •  The device manufacturer’s version of PC Suite
 LiveUpdate Wireless Wireless Internet support that uses the built-in TCP/IP stack.

 
New installation

You can install this product by using the Symantec Installation Manager. You can download the installation files directly to your server or you can create offline installation packages.
For more information, see the Symantec Management Platform Installation Guide (see knowledgebase article 45732).

For instructions about installing the client software see the Symantec Endpoint Protection Mobile Edition Implementation at: http://www.altiris.com/Support/Documentation.aspx

 

Known Issues in this Release

The following are known issues for this release. If additional information about an issue is available, click the Article ID link.

Issue Internal ID
Firewall whitepaper content issues

There is a whitepaper that documents the specifics about the firewall. There are several issues with the content of the whitepaper.

1904263
Testing Environment

The mobile solution is tested on Symantec Management Platform 7.0 SP2. The solution is known to produce issues on versions 7.0 SP3 and 7.0 SP4. At this time we highly recommend that you use version 7.0 SP2 for the Symantec Mobile Security Solution.

 
All of help UIs can't change to landscape form portrait

This is caused by the OS and cannot be resolved at this time. 

2091894209
Device context sensitive help topic missing

There is not a context sensitive help link on the device's LiveUpdate interface.

1894266
Display issues on Samsung (softbank) x01sc devices with Japanese locale settings

If you install an English version of the client onto a Samsung (softbank) x01sc device, the the device's locale is set to Japanese, then you cannot see the strings "Auto-protect, antispam, threat definition, last scan in the main interface. Some of the interface may display poorly.
This issue has only been found with certain Samsung (softbank) x01sc devices with the is 6.5 smart phone operating system.
It is unclear at whether other 6.5 smart phone's may reproduce this issue.

1927385
After renewing or reactivating an expired license, the firewall status that is displayed may be not match the actual level on smartphone devices

If you configure a device to have a "high" firewall setting, and then activate a license, the actual firewall level is reset to "none" however in the interface, the level is displayed as "high." Restarting the firewall or rebooting the device does not resolve the discrepancy.

To workaround this issue, the only known fix is to manually change the firewall level to match.

 1948144

Where to get more information

The product installation includes the following documentation:

Document Description Location
User Guide Information about how to use this product, including detailed technical information and instructions for performing common tasks.

This information is available in PDF format.

Help Information about how to use this product. This information is the same as in the User’s Guide.

Help is available at the solution level and at the suite level.

This information is available in HTML help format.

The Documentation Library, which is available in the Symantec Management Console on the Help menu.

Context-sensitive help is available for most screens in the Symantec Management Console.

You can open context-sensitive help in the following ways:

    • The F1 key.
    • The Context command, which is available in the Symantec Management Console on the Help menu.

For more information, you can use the following resources:

Resource Description Location
Implementation Guide Information about how to install, configure, and implement this product.

This information is available in PDF format.

Symantec Management Platform Release Notes Information about new features and important issues in the Symantec Management Platform.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45141&p=1

You can also search for the product name under Release Notes.

Installing the Symantec Management Platform products Information about using Symantec Installation Manager to install the Symantec Management Platform products.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45732&p=1
Altiris 7 Planning and Implementation Guide Information about capacity recommendations, design models, scenarios, test results, and optimization best practices to consider when planning or customizing an Altiris 7 Infrastructure for your organization.

This information is available as an article in the knowledgebase.

https://kb.altiris.com/article.asp?article=45803&p=1
Knowledge Base Articles, incidents, and issues about this product. http://www.symantec.com/business/support/overview.jsp?pid=56351
Symantec Connect (formerly the Altiris Juice) An online magazine that contains best practices, tips, tricks, and articles for users of this product. http://www.symantec.com/connect/endpoint-management-virtualization
Online Forums Forums for users of this product. http://forums.altiris.com/





 



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