Control Compliance Suite 9.0.1: Data Collection Hotfix (PCU=2010-1)

Article:TECH123102  |  Created: 2010-01-09  |  Updated: 2012-01-26  |  Article URL http://www.symantec.com/docs/TECH123102
Article Type
Technical Solution


Issue



Chapter 1 Installing the 2010-1 Update .......................................... 5

Installing the 2010-1 Update(Express installation) .............................. 5
Installing the 2010-1 Update (Custom installation) .............................. 6
Installing the query engine Hotfix for bv-Control for Windows ................... 6
Applying RapidFire Updates on the bv-Control for UNIX target computer............ 8

Chapter 2 Updates ............................................................... 11

Updates in bv-Control for Internet Security ..................................... 11
Updates in bv-Control for Microsoft Exchange .................................... 11
Updates in bv-Control for Microsoft SQL Server .................................. 12
Updates in bv-Control for Windows ............................................... 12
Update in naming convention ..................................................... 12

Chapter 3 Resolved Issues ....................................................... 13

Resolved issues in bv-Control for Internet Security and Network Mapper........... 13
Resolved issues in bv-Control for Oracle ........................................ 13
Resolved issues in bv-Control for UNIX .......................................... 14
Resolved issues in bv-Control for Windows ....................................... 14

Chapter 4 Related Updates and Issues ............................................ 17

Related updates and resolved issues ............................................. 17
Related updates of the November 2009 Update ..................................... 17
Related updates of the July 2009 Update ......................................... 20
Related resolved issues of the November 2009 Update ............................. 22
Related resolved issues of the July 2009 Update ................................. 24

Chapter 5 Files Updated ......................................................... 29

Files updated in bv-Control for Internet Security and Network Mapper ............ 29
Files updated in bv-Control for Microsoft Exchange .............................. 29
Files updated in bv-Control for Microsoft SQL Server ............................ 30
Files updated in bv-Control for Oracle .......................................... 30
Files updated or added in bv-Control for UNIX ................................... 30
Files updated in bv-Control for Windows ......................................... 31



 


Solution



Installing the 2010-1 Update(Express installation)
To install the 2010-1 Update
1 Double-click CCS_DataCollection_9_0_1_PCU_2010-1_Win.exe located in
the installset.
2 In the Welcome panel of the Symantec Control Compliance Suite 9.0.1 - Data
Collection - InstallShield Wizard, click Next.
3 In the Location to Save Files panel, browse to the location where you want to
extract the setup files and click Next.
4 In the Patch Welcome panel of the Symantec Control Compliance Suite - Data
Collection Setup, check Express and click Next to continue.
5 In the Summary panel, verify the features that are selected for upgrade and
installation and then click Next to begin the installation.
6 In the Finish panel, click Finish.

Installing the 2010-1 Update (Custom installation)

To install the 2010-1 Update by custom type of installation

1 Double-click CCS_DataCollection_9_0_1_PCU_2010-1_Win.exe located in
the installset.

2 In the Welcome panel of the Symantec Control Compliance Suite 9.0.1 - Data
Collection - InstallShield Wizard, click Next.

3 In the Location to Save Files panel, browse to the location where you want to
extract the setup files and click Next.

4 In the Patch Welcome panel of the Symantec Control Compliance Suite - Data
Collection Setup, make sure that the "Express" option at the bottom left corner
of the panel is unchecked. Click Next to continue.

5 In the Licensing panel, click Add Licenses to navigate to the Symantec ELS
licenses and add the licenses. Click Next to continue.

6 In the upgrade panel, select the bv-Control snap-ins to be upgraded from the
product version 9.0.1. Click Next to continue.

7 In the Add Feature panel, select the new features to add and click Next.

8 In the Summary panel, review the features that are selected for upgrade and
addition and then click Next to begin the installation.
Click Back to make any changes in the previous panels.

9 Click Finish in the Finish panel.


Installing the query engine Hotfix for bv-Control for Windows
This Hotfix is applicable only to bv-Control for Windows 9.0.1. Before you installthis Hotfix, you must close any RMS Console products that are running.

To install the query engine Hotfix

1 From the <RMS_Console_Installation_Directory>\Control\Windows\QE
Hotfixes folder, double-click Symantec_WIN_90_HF_WQN1896962.exe .
Alternatively, you can copy the Symantec_WIN_90_HF_WQN1896962.exe
file to a computer that hosts a query engine, and double-click
Symantec_WIN_90_HF_WQN1896962.exe on that computer.

2 In the WQN1896962 - Welcome panel, click Next.
Installing the 2010-1 Update
Installing the 2010-1 Update (Custom installation)

3 In the WQN1896962 - Location to Save Files panel, select the location where
you want the required installation files to be decompressed and executed. By
default, the required installation files are saved to the Temp folder
(C:\Documents and Settings\<Username>\Local Settings\Temp). You can
specify the location where you want to save the files in the Save files in folder
text box.

4 Click Next.

5 In the Hotfix Distribution panel, the Select Location of Hotfix Files and Select
ECS Database Machine text boxes contain the appropriate values. The Select
Domain to Update drop-down box and the Available Query Engine Machines
box also contain the appropriate values. These values appear only if the
distribution utility communicates with the ECS.
If the distribution utility is unable to communicate with the ECS, an error
message is displayed. Enter the name of the computer that hosts the ECS in
the Select ECS Database Machine text box. In the bv-Config component of
bv-Control for Windows or the Services control panel, ensure that the ECS
is running. After you enter the name of the computer that hosts the ECS, click
Refresh. The distribution utility contacts the ECS and updates the list of the
available domains.

6 From the Select Domain to Update drop-down box, select the domain in your
network that contains the query engines that you want to update. The names
of the computers that host both the Master and Slave Query Engines in the
selected domain appear in the Available Query Engine Machines box.
The Available Query Engine Machines box contains the following options:

Add-> Lets you add the selected query engine to the Query Engine Machines
to Update box.

Remove -> Lets you remove the selected query engine from the Query Engine
Machines to Update box.

Select All - >Lets you add all the query engines that are available in the selected
domain to the Query Engine Machines to Update box.


Clear All -> Lets you remove all the query engines from the Query Engine Machines
to Update box.

Browse -> Lets you browse and add the query engines that are available in the
selected domain to the Query Engine Machines to Update box.

7 Check Enable reboot-deferred copy for locked files. If this option is not
checked, the Hotfix is not applied on the computers that have the BindView
query engine files locked.
The Enable reboot-deferred copy for locked files option lets the Hotfix
Distribution application check for locked files while you upgrade the query
engines. If a file is found locked while in the upgrade process, a temporary
folder is created and the files are copied to that folder. You get a notification
that prompts you to restart all the computers after they are processed. You
may choose not to restart any of the computers, but the Hotfix is not applied
until the computers are restarted. If you try to start the BindView services
on the computers that are not restarted, you may get unpredictable results.
The files in the temporary folder and the temporary folder itself are removed
after you restart the computers and successfully copy the files.

8 Click Apply Hotfix to apply the Hotfix to the selected computers.
This Hotfix is copied to the following folder of the selected query engines:
<Hotfix_Installation_Directory>\Symantec\BVNTQE.

Applying RapidFire Updates on the bv-Control for UNIX target computers

The 2010-1 Update contains the RapidFire 9020.rf, which is to be applied on the
UNIX target computers where the bv-Control for UNIX agent is installed. For more
details on RapidFire Updates, see the "About RapidFire Updates" topic in the
bv-Control_for_UNIX_Online_Help.chm.

Note: The RapidFire Updates that are applied on the UNIX target computers are
used by both bv-Control for UNIX and bv-Control for Oracle snap-ins for querying
and data collection.

The RapidFire mechanism lets you apply the RapidFire Updates on the UNIX
target computers in the following ways:
 

  • Apply the RapidFire 9020.rf on all UNIX target computers at the enterprise level.
  • Apply the RapidFire 9020.rf on the selected target computers only.


To update all the target computers in the enterprise

1. Before applying the RapidFire, ensure that there are no queries that are
executing on the target computers.

2. Select the appropriate server group that you want to update in the UNIX
Enterprise Browser.

3. From the menu select Action > Update RapidFire .


4. In the Select RapidFire Package dialog box, select 9020.rf.


To update a selected target computer


1. Before applying the RapidFire, ensure that there are no queries that are
executing on the target computer.

2. Select the UNIX target computer that you want to update in the UNIX
Enterprise Browser.


3. From the menu select Action > Update RapidFire .

4. In the Select RapidFire Package dialog box, select 9020.rf.





 



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